Operations Assistant

Exponent is the only premium engineering and scientific consulting firm with the depth and breadth of expertise to solve our clients’ most profoundly unique, unprecedented, and urgent challenges.  

We are committed to engaging multidisciplinary teams of science, engineering, and regulatory experts to empower our clients with solutions that create a safer, healthier, more sustainable world. For over five decades, we've connected the lessons of past failures with tomorrow's solutions to advise clients as they innovate technologically complex products and processes, ensure the safety and health of their users, and address the challenges of sustainability.  

Join our team of experts with degrees from top programs at over 500 universities and extensive experience spanning a variety of industries. At Exponent, you’ll contribute to the diverse pool of ideas, talents, backgrounds, and experiences that drives our collaborative teamwork and breakthrough insights. Plus, we help you grow your career through mentoring, sponsorship, and a culture of learning. Thanks for your interest in joining our team!   

Key statistics:

• 1,100+ Team members
• 950+ Consultants
• 640+ Ph.D.s
• 90+ Disciplines
• 30+ Offices globally

We are currently seeking an Operations Assistant for our Menlo Park, CA office. In this role, you will work as part of an Operations/Facilities team. You will be responsible for performing a wide variety of diverse, non-routine tasks and will provide high-level support to our professional consultants and corporate staff.

The ideal candidate should be eager to learn, detail-oriented, have strong customer service skills, work well with others, and have a proactive, can-do, will-do attitude.

• Handling day-to-day vendor relationships and activities with interior signage, vending, dry cleaning, lounge services, office supplies, and interior landscaping vendors
• Coordinating company store merchandise, fulfillment, and billing
• Coordinating new hire/transfer offices 
• Assisting with new hires' onboarding: setting up travel and office supply accounts for domestic offices
• Collecting badges, keys, and assisting with project locker notifications for departures in the Menlo Park office
• Handling lobby services back-up during high-volume periods
• Assisting with corporate events, including conference room scheduling
• Performing California Notary Public services
• Maintaining authorized company vehicle drivers’ information (domestic offices)
• Assuming corporate travel responsibilities, which include new account activations, employee separations, and hotel/flight comparisons
• Managing security badging requests for Exponent and current building tenants
• Preparing and distributing headcounter kits and AED drill team packs
• Reviewing new tenant contacts on building evacuation drill procedures and conducting semi-annual refresher training with tenant headcounters 
• Ordering nameplates & signage for domestic offices
• Managing corporate stationery and business card orders in accordance with company standards
• Ordering security badging supplies
• Sorting mailing for Company addressee/unknown
• Maintaining project locker oversight – badge access, managing unlocks, removing inactive materials
• Updating the departmental emergency contact list
• Handling a variety of day-to-day duties in support of the Facilities Director, Operations Manager, and Facilities Manager
• Supporting petty cash disbursement, reconciliation
• Maintaining departmental intranet content
• Ordering refreshments for corporate events
• Auditing nametags, files, reports, etc.
• Issuing lost & found notices

• Minimum 7 years’ experience providing customer service support
• High level of attention to detail and the ability to manage several tasks simultaneously
• Previous experience in lobby services
• Working experience with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams
• Experience working in a professional services firm or law firm is a plus
• Committed to quality work product both for independent tasks and team projects
• Demonstrated self-starter who is dependable and shows initiative
• Motivated and committed to learning new systems, processes, and skills
• Ability to multi-task, work under critical time deadlines, re-evaluate priorities, and interact with all levels of professional staff
• Exposure to sensitive information will necessitate considerable use of tact, diplomacy, discretion, and judgment
• Being a California Notary Public is preferred
• Must be able to lift, push, and pull a minimum of 20 lbs.

To learn more about life at Exponent and our impact, please visit the following links:
https://www.exponent.com/careers/life-exponent
https://www.exponent.com/company/our-impact

We value and encourage diversity, equity and inclusion across all facets of our firm. Having a team built of people with different backgrounds, skills and perspectives allows us to provide better value to our clients and enjoy an enriched work environment.

Our firm is committed to offering a variety of programs and resources to support health and well-being. We believe that providing competitive benefits, as well as compensation and recognition programs, empowers our staff to do work that makes a difference.

At Exponent, we have found that in-person interactions deepen employee engagement and are crucial for development, for realizing the full potential of our talented and diverse teams, and for​ building a more inclusive workplace where all have a sense of belonging. In our offices, you can expect a supportive culture and a collaborative, dynamic, multi-disciplinary work environment.

The pay rate for this position is dependent on experience and capabilities which will be assessed during the interview process.

Access benefits information on our Life @ Exponent page:
https://www.exponent.com/careers/life-exponent

Exponent is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

If you need assistance or accommodation due to a disability, you may email us at HR-Accommodations@exponent.com.